Jump to content

Missing or corrupt plug in

Recommended Posts

Since upgrading to 2016 (and up to SP4)I have not been able to get a renderworks camera or a heliodon command to work.

The message comes up as 'The plug in tool "Heliodon" or RenderWorks Camera" could not be selected. It is missing necessary resources or the file is damaged'.

I have checked that these reside in the plug in tools folder and all seems to be OK.

I am currently saving the files back into 2015 to render which is less than ideal.

Has anyone had this issue? or if not, some idea how I can get this set up to work.

Is a complete reinstall the answer perhaps?

I am working with a Windows 10 operating system.

Link to comment
  • Vectorworks, Inc Employee

Normally this can be resolved by removing those two tools from your workspace via the workspace editor, restarting Vectorworks and then adding them back.

If that still fails, reinstalling will correct it but normally you can just edit the workspace.

Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...