I have been using VW 2012 on the same computer (Windows Vista) since it was released in 2011. I started getting the message that I needed to renew my license online when it expired on March 5. I have received this message in the past and have never had a problem renewing. I receive the message "An attempt to activate has failed because of communication problems." I have tried everything I can think of and have read all the tech tips:
- made sure Windows Vista is updated using manual updates
- graphic card driver is updated
- tried renewing with the firewall disabled.
I have resorted to using VW 2008 (have the same problem with VW 2011) I appreciate any help.
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Don Chin
I have been using VW 2012 on the same computer (Windows Vista) since it was released in 2011. I started getting the message that I needed to renew my license online when it expired on March 5. I have received this message in the past and have never had a problem renewing. I receive the message "An attempt to activate has failed because of communication problems." I have tried everything I can think of and have read all the tech tips:
- made sure Windows Vista is updated using manual updates
- graphic card driver is updated
- tried renewing with the firewall disabled.
I have resorted to using VW 2008 (have the same problem with VW 2011) I appreciate any help.
Thank you,
Donald
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