JHEarcht Posted June 11, 2008 Share Posted June 11, 2008 I have tried 3 times to download the VW2008 Service Pack 3 for Windows. Each time I receive an empty (0kb) ZIP file and another ZIP.PART file with 28,007kb. Does anyone know what the glitch is? Quote Link to comment
JHEarcht Posted June 13, 2008 Author Share Posted June 13, 2008 Nevermind. My default browser is Firefox, and the downloader apparently doesn't play well with brand-X browsers. When I downloaded SP3 with Internet Explorer I received a complete ZIP file. Tomorrow I'll see if it will install correctly. Quote Link to comment
JHEarcht Posted June 13, 2008 Author Share Posted June 13, 2008 I spoke too soon. Using Internet Explorer as the browser, the download took 45 minutes. The file named < updatetoVW2008.zip > contained 176,221 kb. But when I double clicked the file, WinZIP message said, "cannot open file. It does not appear to be a valid archive". Has anyone else had a problem downloading SP3 for Windows XP? Quote Link to comment
Guest jkelly Posted June 17, 2008 Share Posted June 17, 2008 And you've never had this problem with any other zip files? It goes without saying that a good portion of our users are downloading the SP3 updater using Internet Explorer without a hitch. I couldn't even guess at what the problem is. Perhaps the download was not complete. Looking at our updater, the correct zip file size is approximately 281 MB, so you have an incomplete download there. Is everything okay with your internet connection? Quote Link to comment
JHEarcht Posted June 20, 2008 Author Share Posted June 20, 2008 Apparently my new Firefox virus checker was interfering with the download, but no error or virus messages ever displayed. After turning off the anti-virus, the download proceeded normally. I had occasionally had problems with Norton AV interfering with email and download, but not in recent years. You lives, and you learns, and sometimes you learn the same thing all over again. Quote Link to comment
Guest jkelly Posted June 20, 2008 Share Posted June 20, 2008 Well thanks for passing along the solution, we'll keep this in mind if we see the same problem again! Quote Link to comment
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