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page set up not responding

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I am trying to print and having problems with one of my drawings. Using "PAGE Set up" the gray box seen on drawing does not change to lets say "portrait" when I change it in dialogue box of Page setup (it remains landscape) or does not change the extents when I change the percentage (size appears the same). It has always worked fine in the past and is happening in just one drawing.

With this new problem it will print as I ask it to but its a crap shoot as I never know exactly what the perimeter is.

I was told by phone tech support to upgrade to 12.5 but fear, (as I am in the final hellish deadline days of this project), I will create more problems for myself.

I use XP, VW 12

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