Help!!! Plot problems - New 800ps plotter drivers and upgrade to 12.5.

[Sarah Frick]

After upgrading the drivers for our Designjet 800ps and speaking with the Vectorworks technical representative - plots are now coming out stripy and not in their correct placements.

What do I do?

I turned off Quartz imaging and selected Rasterize but not it takes forever for the print to come out and the plot is still not in the correct place on the paper! I also selected print on screen resolution. I cannot wait for an hour for the plot to come out... there has to be a better way!

[Guest]

What OS version are you using?

What happens when you turn Quartz on?

How large is the VW file?

Do you have a lot of textures and/or imported images?

[Sarah Frick]

Mac OS X Version 10.4.10.

Most of the files I'm trying to plot are around 1.2 MB.

No there are not a lot of textures nor imported images.

When quartz is on - the file plots even more streaky and off centered.

Vectorworks told me I need to update the firm ware - but nothing has changed.

[Guest]

When you go to Page Setup under the File menu, what do you have set for the Printable Area size? (Does it same One Printer Page or something else?)

Have you tried a test print to see if the problem is outside of VW or cleaning the printer heads?

Can you scan a bit of the "streaky" area and post it here so we can get a better picture of what it looks like?