VW 12.5 will not open

[don]

I was in a file and just changed the workspace from classic to landmark classic then to landmark when it crashed. When i try to open Vectorworks an error message comes up Vectorworks application has encountered an error and needs to close. When I ran an error report through microsoft it said that the problem was caused by quicktime.

Has anyone run into this?

[Guest]

This is a situation where the workspace became corrupt. Remove the offending workspace and copy over a good one in the workspace backup folder.

Also, update to 12.5.1 to reduce the frequency of this problem.

[don]

Katie: thanks for the reply but I can't even get VW to start. how do I change the workspace if it won't start?

thanks

Don

[G_Hannigan]

Don,

Navigate to the Workspace folder in the VW program folder.

Remove the workspace & see if VW will start.

George

[Guest]

Delete the landmark workspace

[don]

George and Katie: Thanks for the replies but my Vectorworks File 12.5.0 on the desktop is empty. Do I need to reinstall or can I upgrade and the upgrade will fix the problem?

thanks again]

Don

[Guest]

You should have a folder in the Program Files folder called VectorWorks 12.x.

In there is a workspaces folder.

Delete the landmark workspace.

You should also see a backup workspace folder.

Copy the Landmark workspace from that folder to the workspaces folder.

If you don't have a folder in Program Files, then you may want to do a search for the VectorWorks folder.

If you are at a school or other place where your user account may have strict access, you'll need to contact your IT department.

[don]

Thank you very much, that worked!! I think the tech forum is a great tool. I have frequent questions that others have quick answers to. That is a feature of Vectorworks that I really like.

thanks again