No workspaces in Workspace folder?

[colinrae]

I tried to change workspaces and the program crashed. When starting the program again I have a blank VW page with a small box saying that 'there is no worspaces in the workspace folder. Consequently I can't start up any files I have been working on. Any help will be gratefully appreciated as I have to finish off a project by Monday.

[Guest]

When you go to the workspaces folder, do you see any workspace files?

What version of VW / OS are you using?

[colinrae]

VV 12.5 running on windows XP

[colinrae]

Sorry, when the workspace tab is pressed it says that there are no workspaces in the workspace folder. There is only a File, Edit and Help tabs on the screen.

[Guest]

Close VectorWorks. Go to the VW folder in the Program Files folder. Open the folder called Workspaces.

Do you see any workspace files listed here?

[colinrae]

Yes, in the workspace folder there is the classic, landmark, landmark classic, standard. There are also 2 backup files.

[Guest]

What size are the files? (How many KB)

[colinrae]

The file sizes are as follows:

Classic 198 kb

Landmark 322

Landmark Classic 319

Standard 231

Workspace changes 5kn + two backup folders.

I am operating VW 12.5 on Windows XP with SP2

I also have a VW12 evaluation version on the same computer and a copy of VW11, although neither are used.

The VW DVD that I have recently purchases and now fails to workis for version 12.0.1, Series B102 for Landmark

[Guest]

Uninstall the eval version of VW 12.

Delete all VW preferences in the registry. Seach this board or the Knowledge Base (kbase.nemetschek.net) for information on deleting registry keys.

[colinrae]

In the regsitry entries for HKEY_CURRENT_USER; HKEY_LOCAL_MACHINE AND HKEY_USERS there are entries for VW11 and VW12 but I can not tell if the VW12 folder is for the evaluation version of the programme or not? I have in the meantime deleted the progremme for the evaluation version in the programme menu. I have found an ealier answer to a similar problem your ref #64401 8/15/06 which I presume I should follow. Any assistance would be appreciated.

[colinrae]

In case it helps, my correct registration details are to be found in the VW12 folder/REGISTRATION FOLDER under the HKEY_LOCAL-MACHINE-SOFTWARE HEADINGS.

[Guest]

Everything labeled VW 12 should be deleted.

[colinrae]

Katie, Im afraid that despite deleating the registry entries the same message appears after I enter my registration details for the programme. Any further ideas?

[Guest]

Uninstall VW completely (you can leave 11) and reinstall from the disk.

[Guest]

In your user account, do you have special permissions enabled or disabled?

[colinrae]

If I reinstall will I be able to use the dongle still (using VW 12.5)on my lap top. I am currently using this to complete some projects and I do not want to disable both programmes.

I cant tell what is disabled or not at present as there are no tabs to press down other than File Edit & Help

[colinrae]

I should have added that my disk will install 12.1 not 12.5 so I am worried that if I use the dongle to install 12.1 then I wont be able to use my laptop VW 12.5 programme that has been updated from the web download site. I am currently dependent on the laptop and do not wish to be without the VW prog as I have ongoing projects.

[Guest]

Colin -

The permissions should be for your user account, not anything in VectorWorks. Do you have an administrator account or special user account to log on to the computer ?

So do you have VW installed on 2 computers?

Is one computer working and the other is not?

Do you have a DVD or USB jump drive to install?

You can use the dongle on the two different computers, even though they are using two different versions. However, you can't use the dongle at the same time on two computers. One has to be closed first.

[colinrae]

I can confirm that I am the administrator on the computer that does not recognise that I have workspaces in the workspace folder.

I have VW on a notebook as well as a desktop but I can only use VW on one machine at a time because of the dongle. I am quite content with this arrangement.

Both computers were running VW12.5. My question is whether the dongle will allow me to continue to work on the computer with the 12.5 version and once removed and inserted inthe other machine, also allow me to load the 12.1 version from my DVD (and subsequently update via the web site) and then allow me to continue working on the computer with the working VW 12.5 programme - basically I am worried that if I use the dongle to install the 12.1 programme again it will not function on the computer with the 12.5 programme.

[colinrae]

Problem solved by copying workspaces from one VW programme to another! Why did'nt I think of that before??