I already called up and bitched about this but I figure the more avenues the better. We have 5 VWA seats and 1 Renderworks seat. We have never really used Renderworks. In fact the only times we have have been to prep the file for Artlantis export (setting textures, etc.). However, over the years we have kept the one license active. So with the 10 upgrade we wanted to do the same thing-- update 5 seats plus 1 renderworks. No problem. I was installing 10 today and discovered a problem with that scheme. What I would like to do, and always have done, is install VWA10 on my CAD machines and then enter all 5 serial numbers. That way, of course, I don't have to track which number is where when I have to rebuild machines, etc. The problem is that RW is now built into one of my serials. Even if I don't install the RW module VWA10 will not allow me to enter the five serials-- I have to do one and then put the other four on our other CAD machines. I think that your serialization scheme should be smarter than that. I understand the reasoning by NNA, however, all I really want to do is keep the license active. I don't actually want to even install or use it at this point. With the current scheme that is not possible. Anyway, please kick it up the ladder because it is a somewhat annoying change.
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aersloat
Katie, et al,
I already called up and bitched about this but I figure the more avenues the better. We have 5 VWA seats and 1 Renderworks seat. We have never really used Renderworks. In fact the only times we have have been to prep the file for Artlantis export (setting textures, etc.). However, over the years we have kept the one license active. So with the 10 upgrade we wanted to do the same thing-- update 5 seats plus 1 renderworks. No problem. I was installing 10 today and discovered a problem with that scheme. What I would like to do, and always have done, is install VWA10 on my CAD machines and then enter all 5 serial numbers. That way, of course, I don't have to track which number is where when I have to rebuild machines, etc. The problem is that RW is now built into one of my serials. Even if I don't install the RW module VWA10 will not allow me to enter the five serials-- I have to do one and then put the other four on our other CAD machines. I think that your serialization scheme should be smarter than that. I understand the reasoning by NNA, however, all I really want to do is keep the license active. I don't actually want to even install or use it at this point. With the current scheme that is not possible. Anyway, please kick it up the ladder because it is a somewhat annoying change.
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