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Found 3 results

  1. Hi all, Our IT support team have posted about this already with no response, so I'm going to try again with a little more detail. We have 7 iMacs, OSX 10.12.6, running Vectorworks 2017, SP5, and previously all files were accessed over a local network from a Mac Server. We were having intermittent issues with file access permissions that we could never quite resolve on all machines at once, so we took the plunge and have switched to Windows 2016 server. Using the latest SMB protocols we find that all vwx files located on the server are marked as "read only". The issue is exclusive to vwx files; all other file types have full read and write access, so that would appear to rule out this being a permissions problem. As a temporary measure we have switched to SMB1 protocol for file access, however this is very slow and we are now having regular vectorworks crashes, for no consistent reason that we can isolate, but has only started happening since the switch. Obviously we have invested a lot in switching to a Windows Server in the hope it would improve speed and stability; so far it's only made things worse. Does anyone have a similar setup (Mac workstations with Windows server)? And/or has anyone encountered this problem and know how to fix it? Thanks all
  2. I realized I put this in the wrong tab so I move it here: For some reason it won't let me to add new Hardware to a door. After clicking manage hardware the Door Hardware library "Add" and "Remove" tabs apear as grays nd it won't let me to edit them either. It's probably related to my Door hardware library being Read Only mode. Which I don't know how to switch from. I'm the only one with this issue in the office and we can't figure out what I have different from other users. See screenshot attached. It happens both in project sharing files and in new files. It'd be great if anyone can help out. thanks
  3. For some reason it won't let me to add new Hardware to a door. After clicking manage hardware the Door Hardware library "Add" and "Remove" tabs apear as grays nd it won't let me to edit them either. It's probably related to my Door hardware library being Read Only mode. Which I don't know how to switch from. I'm the only one with this issue in the office and we can't figure out what I have different from other users. See screenshot attached. It happens both in project sharing files and in new files. It'd be great if anyone can help out. thanks

 

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