anno

Thanks for the reply. I copied the preference file and added to the /User Template folder's Library/Preferences folder so all network users logging in will get that preference in their library; however, network users who logged in and tried to launch the program were prompted for the serial number. I'm getting some heat for even suggesting we have the students enter the serial number despite my explanation of what was said above. Is there some other folder that I need to deposit this preference file in to make it work?

We're running VW11 updated to 11.5 and have the dongle connected to the network. I am setting up a new lab of Intel Macs, installed the software as the local admin on the machine using the serial number and once installed I can run the software and it finds the dongle. No problems there. The problem is, our students are logging into the network on these machines and if a student tries to launch the program, a message appears that says "You haven't added any serial numbers yet" and then asks me to add it in. We can't be giving out our serial number to students. I tried inputting the serial number using a test network account to see if that entry would apply to all network users logging in but that does not work. I thought the purpose of the dongle was to allow the purchased number of copies to run hassle free. This is very frustrating. I don't want to be giving out the serial number to every kid that wants to use the program. Is there any way around this?