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beanus

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Posts posted by beanus

    how is this possible?

    in General Discussion

    Posted · Edited by beanus

    I've had this problem, since the inclusion of stories in the program the wall heigh no longer seem to make any sense also the way you reshape walls seems to have changed? the centre node point of the wall seems to float above the wall itself when you start adding and moving the other nodes. (see attached) doesn't seem to make sense any more

    printing problem

    in General Discussion

    Posted

    since installing version 2012 I'm having problems with the number of prints vctorworks produces, if I tell it to print a single copy I get one copy but if I try to print two copies I get four copies and so on - any one else had a similar problem. The plotter I use is a Designjet 500. This problem only happens with vectorworks. Also when GDI+Imaging is turned on I can only print a single copy whatever number I try to print.

    VSS

    in General Discussion

    Posted

    I've had the same problem, I paid for mine on the 29th Sept. and still nothing. I had an email from my reseller see below.

    Vss contract and login update

    I am really very sorry, we are trying to get these out to you ASAP. Unfortunately there is a massive backlog at the Nemetschek end due to a big surge in demand around the launch, combined with Nemetschek implementing a new system which will make delivery of your VSS info and free upgrades more automatic in the future. This combination is effecting anything related to VSS. We will send out the info as soon as we get it ? I can assure you we have staff primed to send out this info as soon as it is available. Both Nemetschek and ourselves are very aware that this will not be giving the best impression of VSS but we hope to get things back on track shortly.

    When the contracts come through, they will hopefully have an extension to your renewal date so that you are getting a full year of service.

    Vectorworks Service Support

    in Architecture

    Posted

    here's another problem that I've got when I select an object like a door or window the object info palette takes at least three seconds to fill with information relating to the object, it seems the screen takes for ever to refresh, any thoughts? and this is a new computer with quite a high spec.

    Vectorworks Service Support

    in Architecture

    Posted

    What?s happening with Vectorworks Service Support. It seems I?ve paid nearly ?600 and what for? An update that doesn?t seem to have any real improvements in fact confuses even more (stories) and VSS which doesn?t exist, I feel I?ve been miss sold a product.

    V. S. S.

    in Architecture

    Posted · Edited by beanus

    what do people think about Vectorworks Select Service?, is this nemetschek trying to get us to pay for future updates before they come onto the market? or am I becoming sceptical in my old age?

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