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Hugues

Vectorworks, Inc Employee
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Posts posted by Hugues

    VW 2017 Libraries update problem

    in Known Issues

    Posted · Edited by Hugues

    13 hours ago, Kevin C said:

    Does anyone know how to stop the pop-up for "Vectorworks Libraries Update" which pops up every time I start VW.  I updated the libraries when it was installed and now every time I start VW - Getting a bit annoying. 

    It should go away after you hit update.

    Do you have many resource libraries  in your User an/or Workgroup folder ? When the dialog pop-up again, if you hit update, does the progress dialog shows anything being updated at all ?

    Custom Symbols not showing preview - 2017

    in Troubleshooting

    Posted

    Markvl,

    Open the files in your user libraries in VW2017 and re-save them. This will regenerate all the large previews. Once you have updated all files in your user libraries, run the Refresh Libraries command in the Resource Manager to see the changes; or restart Vectorworks and update your libraries catalog if you get the libraries out-of -date alert.

    HELP! Resource Browser SERIOUS problem VW2017

    in Troubleshooting

    Posted

    7 hours ago, Mattheng said:

    ok, uninstalled and reinstalled.

    The Vision error has gone and everything seems pretty normal.

    Still achingly slow on the templates, just the ones that I have created but once they are loaded it seems to work ok.

    Ah I think I have just sussed why they are so slow...

    I have a lot of textures pre loaded in the templates which I probably do not need any more with the new Resource Browser..hmmm...new templates I think I need, as Yoda might say..

    Matt

    Matt,

    High resolution previews have been added for all resources for VW2017. Your templates files have a lot of textures. They are slow because the high resolution previews for the textures are being regenerated for 2017. The Batch Conversion command converts your files but unfortunately it cannot regenerate resource previews. That's why even though you converted your files to the new format, the high-res previews still need to generated when the file is actually opened.  This is a one time operation that should only occur the first time you open the file in 2017. Of course, you would need to save the file to keep the previews. The reason you see the slowdown every time you open the template is because your templates are never re-saved. You should open your templates and re-save them. 

    Hugues  

    • Like 1

    HELP! Resource Browser SERIOUS problem VW2017

    in Troubleshooting

    Posted

    1 hour ago, Mattheng said:

    Jim,

    Here it is.

    I have solved the Resource Browser problem, it actually turned out that it had made a translucent copy of all the pallets that had to be deleted...!

    I do get this message every time I log inScreen Shot 2016-09-14 at 17.49.06.png

    Not sure what it means

     

    It means that the catalog that drives the browsing experience in the resource manager is out of date and must be updated. Click 'Update' in this dialog. You wouldn't have to update again until the content libraries change.

    Cloud services performance

    in General Discussion

    Posted

    Pete, saving a file mostly only involves writing data to disk. The size of the file to be written, the hard drive speed and the network speed (if saving on a network volume) will determine the speed of the operation. Incremental saving is a solution that could definitely improve saving as the amount of data to be written to disk could be significantly reduced. However, the Vectorworks file format doesn't support it yet.

    Updating source (referenced) files is a completely different process. It does not involve writing the file to disk at all. When updating a source file, data in the target file that references data from the source file must be updated. Updating these data can be fast or slow depending on the changes made in the source file. For example, if a Wall Style was modified in the source file, all walls in the target file that use this style have to be updated. The number walls and their complexity will determine the speed of the updating process.

    Just moving the data from the source to the target file is fast. It is reconciling that data within the target file and regenerating objects that is the expensive step.

    If you are experiencing unexpected slowdowns when updating references, please send us a copy of the files and we will be happy to take a look at it (Tech@vectorworks.net). Your files could help us detect a particular configuration or interaction that is not well enough optimized.

    Story Design Layers & Level Types

    in General Discussion

    Posted · Edited by Hugues

    A Default Story Level is a preset configuration that can be used to quickly set up and create levels when creating stories.

    A default story level is like a definition of a level and it must have a level type. You cannot create a default story level with no level type ( level).

    What would be the purpose of creating Default Story Levels with no level types ?

    Using vwx lock (lck) files when sharing files with Dropbox

    in General Discussion

    Posted

    The .lck file isn't there to prevent other users from opening the file. Its main purpose is to provide the file lock information (user, computer and time of lock). This enables VW to tell you who currently has the file open, where and since when.

    It is never used to determine whether another user can open the file. This determination is made by the File System based on the permissions set when the file is opened. The first user to open the file gets READ and WRITE access with READ-ONLY access for other subsequent opens. This is all handled by the File System.

    As for DropBox, it uses a push mechanism to keep your local file in synch with the file in the dropbox server.

    This means that everyone works on local files in their own local dropbox folders independently from each other.

    You are opening your own local file with full permission.

    Also note that this issue with dropbox and multiple user environments is common to other applications. This is the nature of the system.

    DropBox actually has a a mechanism in place that detects and handles potential conflicts during file synchronization when multiple users had the file opened at the same time.

    Create Custom Arrowheads

    in General Discussion

    Posted

    Thanks Matthew, I'll investigate that.

    EDIT: this doesn't quite get me there. I guess you can't get there from here.

    Click on the New button in the "Edit Marker List" dialog to create a new marker.

    You should be able to create any number of new markers of your own based on different root types.

    Is there any particular marker geometry that you haven't been able to create ?

    Hugues

    NV

    2013 feedback

    in General Discussion

    Posted

    "Please submit a bug report and attach the file(s) so we can investigate."

    How do I pass along a file of 92 MB The file works acceptably in VW2012.

    If the file is too large, compress it and feel free to use dropbox or www.yousendit.com

    Thanks,

    Hugues

    htsafak@vectorworks.net

    Worksheet Edit Issues- VW 2009

    in General Discussion

    Posted

    Jim,

    Looking at your worksheet, I see there are many floating cells (cells with text floating into adjacent cells). These types of cells have caused performance issues on the Mac. These issues were fixed in VW2010.

    Try to reduce the number of floating cells to a minimum.

    Hugues

    NNA

    Worksheet Cell Functions

    in General Discussion

    Posted

    Hi Pat,

    Thank you for investigating this.

    There is definitely a problem with the LOC criteria when used on objects inside symbols.

    Symbols have their own space and the coordinates and boundaries of objects in it are defined relative to that space.

    What's happening here is that the poly in symbol returns its location relative to the symbol and this is checked against the location of loc1603 that is in a different space.

    Currenly, the only way you would get accurate results with LOC and objects in symbols is by having your reference location in the same symbol.

    Could you please submit a bug? We'll address it in the next release.

    Cheers

    Hugues

    Worksheet Cell Functions

    in General Discussion

    Posted

    Hi Ozzie,

    Is 'Loc1603' a symbol ?

    If yes , then this is the problem.

    The LOC criteria is used to find objects that are located within the bounds of a named object. We have just found that it isn't working if that named object is a symbol. Looks like a bug.

    If your polygon is within the bounds of another object in your symbol you can try with that one.

    And also, use CRITERIAAREA instead of AREA to get the area in area units, so you can get rid of the divide by 1000000*0.08

    Hugues

    NNA

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