Hi,
I installed VectorWorks 12 fundamentals/RenderWorks on a MAC last week.
The installation instructions indicated ?Do not insert dongle until instructed to do so? unfortunately no prompt came and on start up the program could not open as no dongle was present.
This leaves the user in no-mans-land.
I had experienced a similar scenario when installing 11 on a PC and visited the appropriate website for a driver. (No details of this site are included with the software)
www.aladin.com/support/hasp/default.asp
select HASP HL
Am I unlucky or is this a regular feature of VectoWworks installations?
If so this needs to be addressed as first impressions count, never more so than when installing ?1000+ software in front of an new customer.
Dick Berge
(User since 1995