When importing a datasmith link from Vectorworks to Twinmotion, an error occurs where the model does not seem to be importing correctly. Once imported, we click “Zoom to Layer”, however this takes us to a blue screen where we are not able to zoom/move the viewpoint - as it the model is at the edge of the model space.
We’ve tested the file using geo-referencing, as well as moving everything to 0,0 - however, this seems to have no impact.
What would be causing this issue? Attached are some screenshots of what is seen at our end. As a studio, we are quite new to Twinmotion so we are looking forward to hearing from the VW community!