That's the solution I was looking for, Katie.
Thanks for your assistance with this. Much appreciated.
I hope your new year's a happy and prosperous one.
__________________________________________________
ON FRIDAY 12/31/04 AT 9:07 AM ET KATIE ROBERTS WROTE:
Steve,
Yes, it sounds like a registry entry problem - most likely a culprit of SP2.
To edit the registry, follow the steps below very carefully.
Go to the Start menu and select Run.
Type in REGEDIT
Click OK
Along the left side you will see a number of keys.
Click on the plus sign next HKEY_Current_User
Click on the plus sign next to Software
Right click on the Nemtschek folder and select Delete.
Repeat the above steps for HKEY_Local_Machine
Click on the plus sign for HKEY_USERS
You'll see two folders that have a really long number - one ends in classes and one does not end in classes.
Click on the plus sign next to the one that does not end in classes.
Click on the plus sign next to SOFTWARE.
You may or may not see a Nemetschek folder. If you do, delete it as you did in the above steps.
Once this is done, go to the menus at the top and select Exit from under Registry or File.
Restart the computer and launch VW again. You will be prompted to enter a user name and serial number again.
I will only be in the office part of the day today. If you need assistance after one pm eastern time, send me an email. I won't be able to get to it today, but I should be able to check my mail tomorrow and Sunday. Otherwise, I'll be back in on Monday.
Katie Roberts
Tech Support Specialist
Nemetschek North America
(410)290-5114 x678
katie@nemetschek.net
www.nemetschek.net
[ 01-01-2005, 06:16 PM: Message edited by: Steve_S ]