Steve_S

Thank you for taking the time to provide me with a couple of options, Peter. Much appreciated. I will try both of your suggestions to see which one works best for this current project that I'm working on.

In Vectorworks Architect 12.5, using the WALL tool, how do you create a wall that comes to a peak instead of going straight across? I know I have the option of creating this shape outside of the architect module, but I'd like to know if it can be done by modifying a typical wall at its top center point. See image: http://www.stevesmallwood.com/pictures/PeakedWall.jpg

Subject:11.01 to 11.5 Vectorworks - Renderworks Installation Problem Date: Tuesday, March 21, 2006 10:47 AM Steve, When you get to the point where it asks for you to choose a location, use the browse button and point to the 11.0 folder instead of the 11.0.1 folder. The problem is that when you updated to 11.0.1 - an 11.0.1 folder was created but the actual update is in the 11.0 folder. David Drake Tech Support Specialist Nemetschek North America (410) 290-5114 www.nemetschek.net

I recently replaced a damaged system motherboard and am in the process of re-installing all of my applications. The initial installation of Vectorworks-Renderworks 11.0 was no problem at all nor was the 11.01 update. Then I proceeded to install the 11.5 update and here's where the problem arises. It should be noted here that no virus or firewall applications were enabled or even running during these installations. When the installation begins the initial screen reads: "Welcome to the Vectorworks 11.5 updater. This program will update Vectorworks 11.01 to Vectorworks 11.5 on your computer." Then there's the screen indicating my name, company name and Vectorworks serial number (in my case this is a Vectorworks - Renderworks install). The next screen reads: "Please choose the location of your Vectorworks 11.01 installation and farther below this screen it shows it as: C:\Program Files\Vectorworks 11.01. So I click 'next', the install does a quick verification, and shows the following message: "The location you have chosen does not contain a version of Vectorworks which can be updated. Please check that the location contains version 11.0.1.31631." Obviously I'm missing some incremental update, but I do not have such an update. How and where can I get this update so that I'll be able to install 11.5?

Thank you for your reply. I tried drilling down but I can only go as far down as the actual folder itself. (There's nothing showing beyond/below that.) The same screen appeared after doing this.

Thank you for your initial assessment. I should also note that I have several memory intensive graphics programs that I use regularly, none of which produce this error message. At this point, I don't think it makes sense to take such a broad approach to the problem until similar error messages appear within other applications that put similar demands on my system.

Please refer to my previous post: posted 12-30-2004 10:25 PM Topic: Vectorworks 11 & 11.0.1 crash shortly after loading -------------------------------------------------- System & application info: Application: Vectorworks 11 (First complete version) Application Versions: 11 & 11.0.1(Update) Licensed Products: Vectorworks & Renderworks Operating System: Windows XP Professional -Service Pack 2 Computer: Gateway ATXAEG LX2 700XL Manufacture Date: 07/12/02 RAM: 2 GB File System: NTFS Hard Drive Size: 120 GB (disk - 26 % full) Graphic Board: NVIDIA GeForce4 Ti 4600 (Updated to latest display driver - 11/09/04) Memory: 128 MB Bios Information: Version 4.25.0027 Security software: Norton Internet Security 2005 (enabled) Mouse: Logitech MX1000 Laser Cordless (latest driver / software installed) Monitor: Wacom Cintiq 18SX Interactive Display Although I fixed the problem with Vectorworks crashing (related to the installation of SP2), ever since I updated my (NVIDIA GeForce4 Ti 4600) driver to the latest version (at least I think that may be the cause), the same behavior seems to be occurring. Every time I open a file and begin working on it, an application error message appears and upon clicking "OK" the program abruptly terminates. The application error message reads as follows: Vectorworks.exe - Application error The instruction at "0x6966355eb" referenced memory at "0x00000020". The memory could not be read. Click on OK to terminate the program. Click on CANCEL to debug the program. What do I need to do to correct this problem?

That's the solution I was looking for, Katie. Thanks for your assistance with this. Much appreciated. I hope your new year's a happy and prosperous one. __________________________________________________ ON FRIDAY 12/31/04 AT 9:07 AM ET KATIE ROBERTS WROTE: Steve, Yes, it sounds like a registry entry problem - most likely a culprit of SP2. To edit the registry, follow the steps below very carefully. Go to the Start menu and select Run. Type in REGEDIT Click OK Along the left side you will see a number of keys. Click on the plus sign next HKEY_Current_User Click on the plus sign next to Software Right click on the Nemtschek folder and select Delete. Repeat the above steps for HKEY_Local_Machine Click on the plus sign for HKEY_USERS You'll see two folders that have a really long number - one ends in classes and one does not end in classes. Click on the plus sign next to the one that does not end in classes. Click on the plus sign next to SOFTWARE. You may or may not see a Nemetschek folder. If you do, delete it as you did in the above steps. Once this is done, go to the menus at the top and select Exit from under Registry or File. Restart the computer and launch VW again. You will be prompted to enter a user name and serial number again. I will only be in the office part of the day today. If you need assistance after one pm eastern time, send me an email. I won't be able to get to it today, but I should be able to check my mail tomorrow and Sunday. Otherwise, I'll be back in on Monday. Katie Roberts Tech Support Specialist Nemetschek North America (410)290-5114 x678 katie@nemetschek.net www.nemetschek.net [ 01-01-2005, 06:16 PM: Message edited by: Steve_S ]

System & application info: Application: Vectorworks 11 (First complete version) Application Versions: 11 & 11.0.1(Update) Licensed Products: Vectorworks & Renderworks Operating System: Windows XP Professional -Service Pack 2 Computer: Gateway ATXAEG LX2 700XL Manufacture Date: 07/12/02 RAM: 2 GB File System: NTFS Hard Drive Size: 120 GB (disk - 26 % full) Graphic Board: NVIDIA GeForce4 Ti 4600 (Updated to latest display driver - 11/09/04) Memory: 128 MB Bios Information: Version 4.25.0027 Security software: Norton Internet Security 2005 (enabled) Mouse: Logitech MX1000 Laser Cordless (latest driver / software installed) Monitor: Wacom Cintiq 18SX Interactive Display Before I updated my NVIDIA driver, Vectorworks 11 would always display an error message immediately upon exiting the program: The message read: "Microsoft Visual C++ Runtime Library - RUNTIME ERROR! - Program:C:\Progra~1\Vector~1\Vectorworks.exe - Abnormal Program Termination" It would then close down abruptly. After updating the driver, the application exited normally and everything within Vectorworks functioned properly. The application appeared to be quite stable. At this time Service pack 1 was installed. Because another newly installed graphics program was behaving erratically, I had to correct the problem by installing Service Pack 2. After installing the second Service Pack, Vectorworks launched /loaded properly but only stayed open for approximately 60 seconds before abruptly crashing. No error messages appeared at all. I can hasten the crash by clicking on any of the menu selections at the top of the screen, once the application completely loads. At this point, the application is totally useless because it just won't stay open. I've uninstalled the program several times and reinstalled it with and without the update. It always behaves the same way, crashing within the first minute of loading. I don't even have to touch anything with the mouse or move anything on the screen. It automatically crashes every time within the first 60 seconds that it's opened. I've also tried several installations with Norton Internet Security disabled (both anti-virus & firewall protection disabled) I suspect that maybe this problem may be linked in some way to a registry corruption only because it's one of the only other things I haven't looked into at this point. Any suggestions as to how I can resolve this problem would be greatly appreciated. [ 01-01-2005, 06:18 PM: Message edited by: Steve_S ]