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doug shaffer

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About doug shaffer

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    kansas city, mo, usa
  1. Thanks, arobinson - That's what I ended up having to do. All is working now. Doug
  2. Hello - I am attempting to install update to SP3 - Vectorworks Architect 2019 Mac OSX Mojave - latest version. It seems to go through the whole process then an error message indicates that the installation failed. See attached screen capture. Any thoughts as to what might be going on? Thanks -
  3. Darn - I wish I could be of more help. On the Mac OS X platform, this would typically be a Permissions issue, but as you may have seen from my earlier posts, the problem wasn't resolved until I upgraded all of our computers to the latest OS.
  4. Hi, Noface - I'm not sure how files are served over our network. Since we're an all Mac office, I just used the default (very basic) file sharing setup that comes with the operating system. Sorry - I don't know more than that. Doug
  5. I'm pretty sure this won't help your situation, but we solved this by installing the latest MacOS (Mojave) on the affected machine and on the server. No problem since. Our setup is: VW Architect 2018 and VW Architect 2019 (latest SP versions of both) Mac OSX Mojave - latest update Server is same as above
  6. Thanks, Jim - It is over a server and I suspect that has something to do with my problem. We only have Architect licenses in our office, so it's not related to a conflict with Landmark. Thanks for the suggestion, though! Doug
  7. Hello - VW 2018 and VW 2019, Mac OSX I found a few similar topics on this subject but the solutions they offer don't fix my problem. In the past week or so, using both VW 2018 and VW2019, when opening many Vectorworks I get this error message about 50% of the time. I have confirmed that no one else in the office has the file open and that permissions on the server are set properly. Because the problem seems to occur intermittently, I'm having trouble zeroing in on a solution. A few things I've tried that didn't work: - changed name of file - "save as" under a different name - erased hidden files that were in the same file as the problem files - tried opening in VW2018 - tried opening same file in VW2019 Any thoughts about what may be going on? Thanks - Doug
  8. Hello - Is there a way to measure the distance between, for example, two viewports that are at the same scale without the measurement appearing at the scale of the viewports? That is, I'd like to know what the distance between the viewports on the sheet layer (1:1 scale). Is there a preference / toggle for this? Thanks - Doug
  9. Hello - VW2017 Architect - SP3 - Mac issue One of our installations of VW is exhibiting strange behavior. Here's what's happening... 1. Double click on viewport on Sheet Layer that contains no crop object - select Edit - Crop 2. Create new crop rectangle (Class '0' - default line wt. 0.13, line color = black) 3. Exit Viewport Crop 4. Double click on same viewport on Sheet Layer - select Edit - Design Layer 5. Crop rectangle drawn in step 2. (above) now appears in the Design Layer, in Class '0' - but line color is green, line wt. is 2.54. The crop rectangle should NOT be showing up as an object in the Design layer. And when returning to the Sheet layer, the green rectangle is visible at the perimeter of the viewport. This occurs on every file now. Not sure why this started happening. This was happening before and after installation of SP3. Anyone have any idea about what may be going on? Thanks - Doug
  10. Thanks, bcd! I messed around with Component handles after adding 1 exterior wall component and I'd bet I'll be able to get close to what I'm after. Thanks for taking the time to respond! Doug
  11. Thanks, bcd - The Shim Gap suggestion gets a little closer to what I'm after, but the interior masonry opening remains the same as the exterior masonry opening. What do you mean by "Components and the little component handle dragger in Top/Plan view"? I can't seem to activate any handles around the window jambs. Thanks again - Doug
  12. Hello - VWA 2016 - Mac I could swear that this was possible in the past, but I can't seem to figure it out in VWA 2016. I am using the window and door tools to place them in a solid masonry wall with a 6" component (clay tile) and 4" component (brick veneer). At the window and door jambs, I would like the interior frame dimension (and the interior masonry opening) to be 40" and the exterior masonry opening to be 42". That is, I would like the exterior masonry opening to read 1" wider than the interior masonry opening at the jambs. In past version, I could swear that I would just add and "exterior trim" to the window / door and the exterior masonry opening would automatically increase to the extents of the trims. It was a long time back, and perhaps I'm not remembering exactly how I accomplished what I'm after, but I'm certain that it was possible. Any tips? Thanks - Doug
  13. Hi - I've looked for an answer on this forum but can't seem to find one. I want to be able to select a Group and similar to the 2D Reshape tool, be able to grab a corner of the group and drag it in any direction independent of the other corners of the group. Is there a tool for this? Thanks - Doug
  14. After recently installing Yosemite, we are experiencing something very similar - objects can be selected and moved with the cursor, lines, shapes can be drawn with tools, but clicking on the menu bar reveals nothing but grayed out items. We can use the quick-key (command-s) to save the file, but then have to quit and re-open Vectorworks to get it to work properly. We are using VW Architect 2015, OS X - Yosemite. I'm certain there are no hidden windows open that might be causing the behavior. Thanks for any help you may offer - Doug


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