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doug shaffer

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    kansas city, mo, usa

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  1. Same problem here. Sporadically, the split tool will delete windows / doors that are inserted in walls. And most of the time the split tool in "point split mode" simply does not work. I've been using VW for 20 years and never had this problem until VW2020. Lame.
  2. Duh. I should have confirmed before posting my question. That did the trick! Thank you, Juan!
  3. Hello, An employee in our office recently installed Big Sur on his Macbook Pro (2017). We are using Vectorworks Architect 2020 and every time he saves a file, Vectorworks crashes. This occurs with all Vectorworks files. The good thing is that it saves the file just before crashing so no work is lost, but obviously this shouldn't be happening. I searched the forum to no avail for similar issues. Thoughts? Thank you - Doug
  4. Hello - Is there such a thing as a Date Stamp and / or Time Stamp that I can place on my custom title blocks? Rather than entering this information manually, I'd like there to be a field on my title block that updates automatically every time I create a PDF or Publish. I have found the "Data Stamp" tool but have not found good instructions regarding how to use this to create a simple date stamp as described. I seem to remember a simple "Date Stamp" tool in older versions of VW... Thanks -
  5. Hello - I am in the process of adding a user account (User B) on a MacBook Pro running Catalina and am wondering if I will need to deactivate the VW2020 license on the original user account (User A) on the same computer. I say this because when I try to open VW2020 while logged on as 'User B', it asks me to enter license information. To clarify, VW2020 was originally installed / activated on the MacBook while logged in 'User A'. 'User A' does not need to use Vectorworks any more. Or should I just enter the license information while logged in as 'User B' and be done with it? Thanks - Doug
  6. Thanks, arobinson - That's what I ended up having to do. All is working now. Doug
  7. Hello - I am attempting to install update to SP3 - Vectorworks Architect 2019 Mac OSX Mojave - latest version. It seems to go through the whole process then an error message indicates that the installation failed. See attached screen capture. Any thoughts as to what might be going on? Thanks -
  8. Darn - I wish I could be of more help. On the Mac OS X platform, this would typically be a Permissions issue, but as you may have seen from my earlier posts, the problem wasn't resolved until I upgraded all of our computers to the latest OS.
  9. Hi, Noface - I'm not sure how files are served over our network. Since we're an all Mac office, I just used the default (very basic) file sharing setup that comes with the operating system. Sorry - I don't know more than that. Doug
  10. I'm pretty sure this won't help your situation, but we solved this by installing the latest MacOS (Mojave) on the affected machine and on the server. No problem since. Our setup is: VW Architect 2018 and VW Architect 2019 (latest SP versions of both) Mac OSX Mojave - latest update Server is same as above
  11. Thanks, Jim - It is over a server and I suspect that has something to do with my problem. We only have Architect licenses in our office, so it's not related to a conflict with Landmark. Thanks for the suggestion, though! Doug
  12. Hello - VW 2018 and VW 2019, Mac OSX I found a few similar topics on this subject but the solutions they offer don't fix my problem. In the past week or so, using both VW 2018 and VW2019, when opening many Vectorworks I get this error message about 50% of the time. I have confirmed that no one else in the office has the file open and that permissions on the server are set properly. Because the problem seems to occur intermittently, I'm having trouble zeroing in on a solution. A few things I've tried that didn't work: - changed name of file - "save as" under a different name - erased hidden files that were in the same file as the problem files - tried opening in VW2018 - tried opening same file in VW2019 Any thoughts about what may be going on? Thanks - Doug
  13. Hello - Is there a way to measure the distance between, for example, two viewports that are at the same scale without the measurement appearing at the scale of the viewports? That is, I'd like to know what the distance between the viewports on the sheet layer (1:1 scale). Is there a preference / toggle for this? Thanks - Doug
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