Hi
I am also having this issue. I'm running Vision Plus 2023, 28.0.3.682476, on windows 10.
I have tried the scaling solution mentioned above, but I was unable to fix this issue. It does appear that Vision has attempted to open the DMX recorder window, but it never appears. I'm not sure how to open in safe mode, but I will attempt to do that next. Restarting my computer did nothing to fix the issue.