[Leopard 10.5.1 with VW 12.5.3 not working with network home directories.]

I just realised I didn't describe the problem properly when I started the new post above. This is what happens

1. Launch Vectorworks, it displays the add serial number dialog,

2. You click 'add...'

3. The dialog for entering the serial number opens, you enter the serial number.

4. Click 'ok ( or 'done' I don't have it in front of me)', the serial number is accepted and you are returned back to the add serial number dialog.

5. Then when you click done in this dialog you get a message saying no valid serial numbers have been found.

The problem only seems to occur with users who have network home directories i.e. their home directory is stored on an afp share and accessed over the network. The serial numbers are known to be correct as we keep them in a word file so that if users change dongles or switch machines and need to re-enter them they can copy and paste. We have been doing this for a while before we got Leopard so we know the numbers are correct and the serial number dialog shows the serial number of the attached dongle so we know we are copying and pasting the right one.

The client machines are also running 10.5.1. And it is possible for a user to create edit delete etc a file in ~/Library/Preferences/ and ~/Library/Application Supprt/Vectorworks/. We have no problems with other software.

Maybe their is a bug in apples AFP thats causing this problem or maybe you are using some old deprecated Carbon API to access the preference file?

Is anyone looking into this? Is it still a problem in VW 2008?

Will

[Leopard 10.5.1 with VW 12.5.3 not working with network home directories.]

Vectorworks 12.5.3 doesn't seem to be working with network home directories served from Leopard Server 10.5.1. Has anyone else experienced this and is it still a problem with VW 2008? We have emailed our UK distributor several times and they have only responded by copying and pasting the advice to solve a different problem from their website into an email and have not responded to my follow up email.

Can anyone help?

Thanks

Will

[VectorWorks 2008 SP2 R3 available]

Does anyone know if the latest Vectorworks 2008 fixes the problem with serial numbers not being accepted in network accounts?

[Leopard compability]

There are still problems with vectorworks 12.5.3 on Leopard in a network environment. I have spent the whole week trying to work out why VW won't accept a serial number for a non admin user. I wouldn't use Vectorworks on Leopard if you can avoid it.

[VW 12.5 losing preferences for managed users]

I ran a find query to see what files a working install of Vectorworks accesses on an account whose home folder is stored on a local volume:

Gnu:VectorWorks 12.5.0 localadmin$ find -f ~/Library /Library /Applications -newerct "20 seconds ago" -print

/Users/localadmin/Library/Preferences/com.apple.recentitems.plist

/Users/localadmin/Library/Preferences/net.nemetschek.VectorWorks.plist

The only relevant files that appear to be accessed when VW opens are the 2 Vectorworks pref files in ~/Library/Preferences.

The users with the problem have full access to these files in their network home accounts i.e. its possible to create, move, edit and delete a file in the ~/Library/Preferences folder.

Is it possible that there is a bug in Vectorworks that prevents it from accessing or editing the ~/Library/Preferences/Vectorworks Prefs files when they are stored on an AFP volume when rather than a local one? The users who aren't experiencing problems have portable home directories where this folder is synced to the local disk on login i.e. before it can be accessed by VW. Is this an issue with AFP?

[VW 12.5 losing preferences for managed users]

Hi I am having this problem as well. I have one user that it works for and she has a mobile home directory set up and was upgraded to leopard on her computer. All other users have serial number accepted then when they click done they get the "No valid serial numbers have been found please enter one now" message. But they are all on clean install and running off network home directories. This worked fine pre Leopard. I followed the instructions here http://www.unlimited.com/3ddesign/faqbody.htm to allow read/write access to everyone on the /Applications directory. I did the same for the /Library/Preferences directory and /Library/Application Support. Makes no difference. Also it is strictly against Apples developer advice for an application to be writing to the /Applications folder after its been installed this is very bad practice from netmetschek if this is really required. All users have full access to their ~/Library/Preferences folder.

There are no problems with any other applications

[Printing problems]

Vectorworks keeps crashing our computers. MAC OS 8.6 Range of different computers with lots of memory allocated. Problem occurs sporadically on all machines and with all printers accessed through laserwriter driver. Problem occurs when the file is being processed in the desktop printer que, crashes whole system. No other applications causeing this problem. Problem started since we upgraded to VW 8.5.1. Generating bad postscript???