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Dongle sleep problems


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I've searched the list and come up with dongle problems but these seem to refer to Mac or multi license issues so forgive me if this has been covered before.

I have a new computer, running Windows XP with SP1 only and installed Vectorworks 10.5 with the drivers etc given on the install disk when I purchased it.

Everything works fine except if I put the computer in sleep mode whilst away from it I get a message saying something like the dongle does not match my serial number and closes Vectorworks.

It restarts fine, sees the dongle etc. So can I cure this, is it a Vectorworks or Windows problem. Never happened on my old machine running Windows 2000 Pro.

I do have my old copy of 8.5 installed as well due to needing this for old files and connection to Artlantis, so I hope the solution is not to remove this old copy. It is so old it's none dongled anyway.

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So it appears either nobody has a solution to this problem and I'm stuck with a dongle that does not work correctly.

Pretty poor result on the part of a company that introduces a measure to ensure no illegal use of software only to penalise it's legal users.

No response from Nemetschek at all.

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