Jack Fulmer Posted May 22, 2000 Share Posted May 22, 2000 Have run into an odd problem after a Win2000 upgrade from Win98 SE. I had Vectorworks v8.5 with Renderworks installed prior to the upgrade. After the upgrade I can open VW just fine, but Renderworks is acting as if it was never installed. It does not show up in the Render drop down menu, and the serial number does not show up in the About VW Help drop down menu. HOWEVER, the odd thing is that it does show up and can be accessed as a workspace. But if I select and try to use the Render Bitmap tool, I get a message box saying that "Requires Renderworks". I have tried to uninstall and reinstall both VW and RW, but to no avail. in fact after uninstalling and reinstalling VW I am not required to re-input my serial number. It is still remnant on my machine somehow. Obviously this is a huge problem for me, and hopefully not some Bug that cannot be overcome. I anxiously await your response. Thanks..........Jack Fulmer Quote Link to comment
Guest Posted May 22, 2000 Share Posted May 22, 2000 Jack: Please contact Technical Support. You must remove the system registry entries. ------------------ Brian O Diehl Graphsoft, Inc. Technical Support Quote Link to comment
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