acttheatre

The files range from 20MB to 160MB. We only use the Apple-provided drivers. So whatever is installed with Mojave: AMD Radeon R9 M295X: Chipset Model: AMD Radeon R9 M295X Type: GPU Bus: PCIe PCIe Lane Width: x16 VRAM (Total): 4 GB Vendor: AMD (0x1002) Device ID: 0x6938 Revision ID: 0x0000 ROM Revision: 113-C773AA-731 VBIOS Version: 113-C773A1-014 EFI Driver Version: 01.00.731 Metal: Supported, feature set macOS GPUFamily2 v1 Displays: Display: Resolution: 5120 x 2880 (5K/UHD+ - Ultra High Definition Plus) UI Looks like: 2560 x 1440 @ 60 Hz Framebuffer Depth: 24-Bit Color (ARGB8888) Main Display: Yes Automatically Adjust Brightness: No

Hey friends, our main workstation is experiencing frequent hard crashes (brings the whole system down) while using larger drawings in Vectorworks 2018 and Mojave 10.14.6. The machine is a 5K iMac, 4GB gpu, 32GB RAM. We are about to upgrade to VW 2020 and Catalina but I'm wondering if the crashing will follow the new version. VW has never been terribly stable on the Mac and I'm wondering if it is even worth doing the 2020 upgrade? I can see in the Console logs that the GPU is the thing falling over and crashing, what other testing can we do to narrow down the cause?

It carries through on the PDF when it is printed to PDF one the problem machine, too. It is strange because the PDF shows on the screen as 36x24 but when printed, still crops. Every once in a while, printing from Adobe Acrobat will do the full-size, but it's not every time. It's so bizarre. This has only ever happened with Vectorworks. We've pushed 40 feet of paper through the machine today already - a total waste. Thanks for your responses, everyone!

Yeah, we did that quite a while ago. I was the first person to upgrade to 10.6.7 and that caused some consternation, but Canon told us how to work around it. This perticular problem has persisted since 12.5.3 and OS 10.5.8.

Our main design machine has a recurring problem where the output to our large-format printer is cropped to just a random section of the drawing at 8.5"x11". Even a PDF exported (via the print dialog, we only have Fundamentals) still prints cropped. This seems to infect the file in some way, parts of a 'bad' file when copied to other new files bring along the bad data. Here's the real kicker: We had this problem way back with Vectorworks 12.5.3, Mac OS X 10.5.8, and an HP Designjet 800ps. We never solved it. We have upgraded the OS to 10.6.7, to Vectorworks 2011, and a Canon iPF8000s only to find the problem still plaguing us. Sometimes the files fail to print correctly on our other Mac design station, but always print on the one PC on our floor. Has *anyone* seen a problem like this? We're on the verge of returning our licenses and bailing on Nemetschek entirely. This issue added with the atrocious performance on Macs of version 2011 has us really unhappy. I am including one of the files.

I'm putting this bug on the back burner due to a real deal-breaking problem. Our main design machine has a recurring problem where the output to our large-format printer is cropped to just a random section of the drawing at 8.5"x11". Even a PDF exported (via the print dialog, we only have Fundamentals) still prints cropped. This seems to infect the file in some way, parts of a 'bad' file when copied to other new files bring along the bad data. Here's the real kicker: We had this problem way back with Vectorworks 12.5.3, Mac OS X 10.5.8, and an HP Designjet 800ps. We never solved it. We have upgraded the OS to 10.6.7, to Vectorworks 2011, and a Canon iPF8000s only to find the problem still plaguing us. Sometimes the files fail to print correctly on our other Mac design station, but always print on the one PC on our floor. Has *anyone* seen a problem like this? We're on the verge of returning our licenses and bailing on Nemetschek entirely. This issue added with the atrocious performance on Macs of version 2011 has us really unhappy.

So, we've been on this product since Minicad 6. We recently updated to Vectorworks 2011 from 12.5 on our three licenses. We so totally regret this now. Performance is horrible, even on modern Macs and PCs. There are bizarre things happening to our files and workflow. However, I am posting to ask about one particular bug we just discovered today. We regularly scan drawings and import the image so we can trace over the image. 12.5 was fine - it imported quickly, rotated properly, and everything was great. 2011 just does not work. We discovered today that an imported image will not rotate properly. It is consistently between half a degree and one degree off. If we try to rotate it the last half degree or so, IT SCALES THE IMAGE instead of rotating. Seriously. I just contacted support about this, but have any other users noticed this?

Well, when you say there's no way to alleviate this without upgrading to version 12, I think that's totally unacceptable. We can't afford to upgrade again and again for hundreds of dollars just for bugfixes. We've hit huge bugs all the way from version 8 onward that never get addressed and we have to pay for simple bugfixes. I go off and on the network all the time on my laptop here at work - drafting in the theatres and such, and it tells me my serial is in use. I just upgraded from 9.5 to 11.5 last year and now we're finding printing size limitations that are annoying, as well as rounding errors that haven't been fixed since version 6. I am going to use the Mac OS X firewall to block the ports that Vectorworks uses to check and hope for a bugfix. I can't be losing data or be interrupted all the time.