ATCAnthony
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Hi, Everyone;
In our office we have one workstation connected to an HP3300 printer. Everytime the user tries to print a file in Vector Works on this printer it jams. The printer is able to print any other file type without problem. The printer jams on any size vector works file from one that is a few KB to one that is many MB.
We are running VW 11.5. Any ideas? I am certainly out of them.
Thank you,
Anthony
Printer Jam on HP3300
in Troubleshooting
Posted
Hi, Katie;
The paper physically jams. We can make the VW file into a PDF and it will print just fine. The printer doesn't jam with any other files, just every VW file.
It's on an XP-64 machine with HP Print and Scan Drivers, 7.0.1.
Thanks for your help!