I have a student account for vectorworks. I am able to sign into my vectorworks student account on a web browser using my email address and a password, however I am not able to sign into vectorworks on the desktop app. When I try to sign into the app, I am prompted to sign in with a username, but I cant seem to figure out what this would be. I tried to sign in using my email instead, but it didn't work either.
This means that I can't export any documents in any format. I have just been printing to PDF until now, but this doesn't allow me to get the best quality drawing. I'm assuming this is because my vectorworks app isnt signed in? Does anyone know how to resolve this please? 🙂