[2019 Crash]

10 minutes ago, Jim Wilson said:

The same installer and serial you used before should work, I think older versions can still be kept active even if you have later versions of an EDU license. Tech@vectorworks.net should be able to get you your older serial number as well as an appropriate download link for 2017 if you no longer have one or the other.

Thanks

[2019 Crash]

5 minutes ago, Jim Wilson said:

That graphics card is very likely to be below the minimum requirements for the most recent version of Vectorworks, but this is the latest driver for that graphics card and updating it is worth a shot:

https://downloadcenter.intel.com/download/28163/Intel-Graphics-Driver-for-Windows-15-40-

Thanks. Tried that and it said this system is too old to install the new driver. Can I revert to an older version of Vectorworks? 2017 has run fine before on this machine. I've just set up my new VWX student account, picked 2019 and uninstalled the old version to avoid conflict - is there a way of installing 2017 again?

[2019 Crash]

I'm having the same problem - have tried updating intel graphics driver. Can you help? Thanks

DxDiag.txt