Has anyone found the issue with this. I had this issue in Version 11 and version 12. It is NOT simply a matter of reloading the workspace, as the palette is gone for good. It isn't just closed. Only a complete new installation fixes it, then if you are foolish enough to close the basic or tools palette again, it is gone again. I suspect it is a User rights issue. ( doesn't happen on my work computers, just this Dell Studio laptop. )