Greetings, all.
I have searched the forum here and have not found a topic relating to my problem. I did find the long "splash screen" page, but this might be different. Either way. Please advise.
[COMPUTER]
Microsoft XP
Professional
Version 2002
Service Pack 3
1.73GHz Processor
[sOFTWARE]
VectorWorks Fundamentals, Spotlight 2011
Serice Pack 2
Build 135291
Quicktime 7.6
I am not new to VectorWorks, but, I have just updated from 11. Big jump. However, I do not know everything about the software, even back in VW11.
I have had my IT Manager install the software (and he is meticulous about his network), so I'm not worried about a mis-install, but I wouldn't rule it out.
[iSSUE]
After the splash screen finishes (shows build number and version, et al) the program closes immediately. Not "shutting down" just closing. Before downgrading to QT 7.6, I was running the most up-to-date version. Using this version, I was able to run VW2011 for a few minutes before it would freeze and crash. I noticed it after editing my workspace tools. After dragging a tool set into the palatte side of the editor the program would freeze then crash. I decided to let the program sit open without touching anything, no buttons nor menus. After about a minute: freeze, crash.
[ERROR SIGNATURE]
szAppName : Vectorworks2011.exe
szAppVer : 16.0.2.0
szModName : hungapp
szModVer : 0.0.0.0
offset : 00000000
[ERROR REPORT SENT]
C:\DOCUME~1\Bell\LOCALS~1\Temp\WER9eef.dir00\Vectorworks2011.exe.mdmp
C:\DOCUME~1\Bell\LOCALS~1\Temp\WER9eef.dir00\appcompat.txt
Any information on this would be helpful. Thank you.
Michael Bell
