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Rob Accomando

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Posts posted by Rob Accomando

  1. I would imagine if it was Video Drivers or quicktime, You wouldn't even be able to open or edit a document.

    Sounds like it could be disk write access issues (access rights/security)

    Have you tried logging on to another user or admin and trying to save a VW file?

    Also, what brudgers said. Run CHKDSK /F on the volume where VW is located.

  2. For you windows people. Can you check if you have GDI+ on in the Vectorworks Preferences? Does this make a difference in printing the grid? What about Anti-Aliasing?

    Vectorworks Preferences:Display pane near the bottom.

    There is no GDI+ option in my version, VW 12.5. Anti-Aliasing doesn't change the output for the grid lines either.

    I tried to do this one time too but ending up just drawing my own lines. :grin:

  3. I tried printing in color to a B/W laserjet and the lines came out extremely light.

    Then I changed the document to B/W only and printed. The lines came out a little darker this time (still light though). They might be visible on an Inkjet printer this way.

    (document settings > document preferences)

  4. I'm not sure that you can (I've never heard of it) or need to update the registry.

    If it works on another user account I would think it's a security/permission problem. Try setting the viewer exe to run as administrator.

    Your user account may be corrupted and you may need to migrate to a new user account.

    Migrating to a new user account would be tough to do because there are ALOT of accounts tied to that username.

    I'm not sure what security/permission to change to avoid this DLL error. :crazy:

    Thanks for the ideas, I'll keep digging.

    Also, there was no problem with Vectorworks viewer 11. I would have kept that except all of our material prints were updated to VW 12.5

  5. Hi,

    I updated from VW viewer 11.5 to VW Viewer 12.5 and it crashes at start-up with a NTDLL.DLL error message.

    I googled this but only seem to get solutions for when it happens in Internet Explorer when you get an NTDLL error.

    When I logon to the PC as another user and run VW Viewer 12.5, there is no error message.

    I can't figure out what could be causing this problem.

    I tried updating quicktime, using an older version of quicktime, running chkdsk on my HDD, replacing the DLL file.

    Nothing was installed on the PC in about 3 months, so I know it's not a software/hardware conflict.

    Could it be something else?

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