I've decided to make a specific thread for this, rather than sending other threads off course by going on about it each time it happens.   Bugs or problems are raised here in the forums all the time. I know that the forums are not necessarily supposed to be a formal route for reporting issues (although, in 2023, I think they should be, really).   And sometimes but not always, a VW employee will respond. Whenever a VW employee does respond, it's greatly appreciated, because of