JHEarcht3 Posted July 24, 2022 Share Posted July 24, 2022 VW2013 on Windows 11 on PC I'm installing old VW on my new computer. But I can't find the full serial number. First install was two computers ago. And I only wrote down the first & last four digits. The disk doesn't have a serial number. "About VW" shows the first & last digits only. Is there any way to find the full serial number within the software, or elsewhere? Quote Link to comment
rDesign Posted July 24, 2022 Share Posted July 24, 2022 (edited) If you log into your Vw customer portal, I believe you should find a long list of your Vw licenses. I just logged into my portal and I saw my licenses all the way back to Vw version 12. I am a Service Select subscriber, but I do not know if that makes a difference. HTH. Vectorworks Customer Portal Edited July 24, 2022 by rDesign 1 Quote Link to comment
Administrator JuanP Posted July 24, 2022 Administrator Share Posted July 24, 2022 14 hours ago, JHEarcht3 said: About VW" shows the first & last digits only. You can contact us at tech@vectorworks.net with that info, and we can provide you with the complete serial number. Quote Link to comment
JHEarcht3 Posted July 24, 2022 Author Share Posted July 24, 2022 rDesign & JuanP Thanks for the suggestions. I suspect I've been out of the game so long that I'm not in the Customer Portal. I did post a request on the Tech Support page. 2 Quote Link to comment
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