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write access to download hatches etc from library



Hi there,


We've had a new employee start this week and it seems she is unable to download hatches etc from the applications libraries folder. For example, when she double clicks the hatch a notification appears (see attached). As suggested by another thread I've seen, I've changed the permissions via application folder "> right click on folder e.g. "Vectorworks 2022" > Get Info > amend "sharing & permissions" so that your user account or admin (assuming you have admin rights) can both read and write." but she still gets the same notification. Could someone please advise?


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