Provide a dashboard (under a user’s account) that allows a user to track history and see status. A user would be able to delegate access to others (like coworkers) so that everyone within an organization can see the status, actions, and resolution (if available) of a support ticket.
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yasin2ray
Provide a dashboard (under a user’s account) that allows a user to track history and see status. A user would be able to delegate access to others (like coworkers) so that everyone within an organization can see the status, actions, and resolution (if available) of a support ticket.
Thanks!
Anna
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