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Resolution Changing with Floating View Pane on Second Monitor.


Bryden Scott

Question

Hi VW Community, 

 

I've just upgraded to a new computer, an iMac (Retina 5K, 27-inch, 2019) and have just recently installed VW2022 as well. I'm still using an older second monitor (Benq GW2765).

 

I'm currently experiencing this issue on both VW2020 SP6 and VW2022 SP 3.1.

 

I've matched the resolutions of both screens to 2048x1152

 

When I drag a floating view pane over to the Benq monitor, the resolution of the view pane changes. Everything else stays the same when I drag between the two, Vectorworks main window, youtube, gmail, etc.. It only seems to be the floating view pane and I cannot figure out why. 

 

See the attached screenshots.

 

iMac, looks normal, please note the selected rectangle.

1620717873_ScreenShot2022-05-31at5_09_24PM.thumb.png.6af17f2e169ffb7de2bdcbaa3e67422d.png

 

Benq Monitor, with entire VW window, looks normal, not as sharp as the retina 5K, but at least the same reso.

1532445420_ScreenShot2022-05-31at5_09_36PM.thumb.png.f7c415ae9014dfe790bd149d3c2322c3.png

 

iMac with floating view pane in front. Looks normal.

1331293502_ScreenShot2022-05-31at5_09_58PM.thumb.png.451cbfcfbeb052831ec440465bfbd320.png

 

Same viewport dragged over to the Benq. Note the selected rectangle. Why such a big resolution jump? Big nasty selection boxes. 

2070854966_ScreenShot2022-05-31at5_10_08PM.thumb.png.041b12ce5136c7c61d018f85ed62170f.png

 

This has been happening with both VW2020 and 2022 (office in transition period). It was not happening with my 2015 iMac 4k retina display and this monitor.

 

Why would only the view pane change resolution? 

 

Any help is much appreciated because I use a floating view pane quite a bit. 

 

Cheers!

 

Bry

Edited by Bryden Scott
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