I wish that support could start a ticketing system for reported bugs.   When I have reported bugs in the past, there is no "thankyou" or "we've registered your problem" or anything.   There is nothing to follow to know if it is being fixed or not received or ignored.   A ticketing system would respond with a ticket number that could be followed.   An accessible list could advise us of the current status, and maybe a favourites button (per user) could count