JDC Line 500's and a few other fixtures instantly crash vectorworks

[nickvaphiadis]

I have been a vectorworks user for quite a few years now and haven't really ever run into an issue where in a fairly basic lighting design just a simple shift-ctrl-drag duplication will instantly nuke the application. So far its only happened to me on JDC line 500's but its basically taken this job to a halt because I can't finish the design without it crashing over and over again. 

 

Just wondering if its the fixture, or if its corrupted somehow. Every time I place this fixture it crashes instantly. Very bizarre. 

 

Any help would be rad. TIA

[michaelk]

I just tried it with a Line 500 with no problems.

 

It's possible something go corrupted.  Can you post file with the lighting device that causes the crash?

[TomWhiteLight]

Step one, open the Vectorworks updater application, select advanced options, click repair.

 

Still crashing?

 

Try the reset plugins command in the tools menu.

 

Still crashing?

 

It could be a corrupt record or a hardware issue, contact tech support.