Huge frames around windows. Bug?

[Ramon PG]

I converted a VW 11.5 doc into VW 12. I inserted some narrow (6", 12", 24") windows into a curved wall, then changed them into cased openings. They showed OK and I was even able to move them around and change their sizes.

After a couple of days I decided to change the hatch on the enclosing wall and when I did an isometric view I saw these huge wall-like borders (about 4' wide and window depth) around the windows that are not visible in Top/Plan view.

Now editing or moving any window will bring up this huge border. Even inserting a new window into a new wall will make the border pop up.

I am stuck; unable to continue with elevations or sections because these weird borders won't go away.

[CipesDesign]

Yes, this is a bug. Hopefully it will be fixed soon. In my case the "huge borders" go away if I do not have trim on the windows.

[Ramon PG]

I just discovered that the border will reflect any change in the size of the window, including the top shape. Even the Half Gothic top will be reflected in the border.

[CipesDesign]

Ramon, did you try removing the trim? Does the weird border dissappear? Not a perfect solution, but a possible workaround until NNA issues an update/fix...

[Ramon PG]

quote:

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Originally posted by CipesDesign:

Yes, this is a bug. Hopefully it will be fixed soon. In my case the "huge borders" go away if I do not have trim on the windows.

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Thaks for the reply. This is a humongous (big) BUG!!!

I could swear that eliminating trim worked at first, but then stopped working. I'll keep trying.

[Ramon PG]

Also, what about the "live" sections? I am dissapointed, so far...

The hidden line is still very bad. You still get joints between surfaces and at window insertion points.

[islandmon]

Oh, crap.. not again ... who amongst us as the time to beta test another version change. I shall monitor these boards and wait patiently to "upgrade' until the majority of these unfortunate issues get sorted out properly.

Plug-in functionality should be impeccable ... period ... end of story. One bad Plug-in object can corrupt the entire file structure and take down the app with a kernel panic.

[Robert Anderson]

We are working on the extra line around windows in HL for an early maint release. Can someone in this discussion send me an example of the "huge frames" problem? Does it occur only in round walls? Does it occur in Imperial as well as Metric units?

EJ, while I agree that plug-ins need to behave impeccably, I'm not aware of any plugins that have brought down the system with a "kernel panic".

[CipesDesign]

Robert, I'm about to send you an example off-list.

[Ramon PG]

Robert:

The "huge frame" bug occurs in round and straight walls in a converted drawing from v11.5. It also happens with previously inserted or new windows. I'll try to send you an example.

[Ramon PG]

It's crazy, but it stopped happenning today. No more huge frames !! I'll keep in touch...

[Ramon PG]

It's crazy all right... It's back. I e-mailed a pdf to tech@nemetschek for their evaluation.

[Ramon PG]

Is there any extra cash for that?

[Ramon PG]

I just converted an older version of the v11.5 file to v12 and all windows show OK. If I copy a wall or window from the OK file to the affected one, all windows show the huge borders. If I copy from the affected doc to the OK one everything shows correct.

[Ramon PG]

I am very happy to inform Chris that deleting all windows, former and new seems to have fixed the problem. If Chris, or anyone else, needs some advice with this issue i'll be glad to help.

For a moderate fee...

[Ramon PG]

Then again... they keep coming back. I've been contacted by NNA Tech and we are dealing with the issue.

Chris, this is going to be expensive....

[Ramon PG]

Let me start by saying I truly admire the fantastic work put into VW 12 and the great leap it represents in CADD for us all.

This said, I must insist that the huge border error is a serious problem that doesn't go away.

Mr. Yi Chen of Tech Support has just acknowledged the problem as a bug. And the solution offered is quite frankly disappointing, almost insulting. It totally ignores the problem.

It was suggested to deselect the outside and inside Trim in the window's Settings. This supposedly shows the window without Trims, a minor drawback. Or is it?

This actually does nothing but make the window invisible and leaves a gap in the wall that does not really correspond the the window's true size nor position. The gap is actually below the window.

May I remind Tech Support that we in Architecture are in the business of preventing pain by solving problems for clients. And that does not mean we enjoy them (pain and problems) ourselves.

I was truly disappointed by such an obvious lack of understanding and ideas on what is going on...

[ 11-21-2005, 07:37 PM: Message edited by: Ramon PG ]

[Ramon PG]

I have been a PowerCADD user for almost 20 years. And this has absolutely never happened. At the very least the Engineered Software responsable party would come out with a public explanation, bug fix, or a timetable for it.

[blimey]

Windows seem to have HUGE problems. Not only this HUGE frame. it doesn't control the symbols properly, it can not be tagged properly...etc.. i've send lot of question to tech support,sent a few files tooo. but haven't received answers yet... not expecting so much anymore after a while. I've discovered that question receiving no answers have no answers... No point emphasizing.

When I'm in bad mood I 've got this pulsion to send a topic called "Are we beta testing???".

Then, well...

To be constructive and because we currently have lost a whole week just trying to find a way to use the windows and trying to find workarounds... I just decided to STOP. We've got 15 windows in each projects,repeated each about 15 times. We're going to draw 15 symbols entirely manualy, 2D and 3D and attach record to each so to be able to make schedule. we'll do it for each project... that's quite a lot of windows. yet One in the other, it'll take less time this way. And to tell the truth I don't quite have the choice... Just get rid of the problem and continue working.

[blimey]

quote:

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Originally posted by Robert Anderson:

Can someone in this discussion send me an example of the "huge frames" problem? Does it occur only in round walls? Does it occur in Imperial as well as Metric units?

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Robert,

yes it occurs also in Metric units. If still usefull I can send a file. unchecking the trims seems to make it disappear. i've tried once or twice but haven't enquired further...

[Ramon PG]

Imt;

Thanks for coming forward. Hopefully someone at NNA will care to give us some info. before this bug reaches the major CADD publications.

[Ramon PG]

quote:

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Originally posted by CipesDesign:

Yes, this is a bug. Hopefully it will be fixed soon. In my case the "huge borders" go away if I do not have trim on the windows.

---

Peter:

I was wondering if in your case the borders do go away. Or can you confirm what we have observed: NO windows, just a hole in the wall. ??

[Ramon PG]

Robert:

1. Beleive me, i can definitely live with the window lines. It's the huge borders I'm worried. They disfigure all elevations, sections and isometrics.

2. Would you mind explaining a bit about the "faceting". I can understand the principle, but I cannot find any useful references in the Help files. Where do I tweak that?

[ 11-22-2005, 03:55 PM: Message edited by: Ramon PG ]

[Robert Anderson]

Ramon, faceting is handled in the Hidden Line render options.

[jnr]

Hey Chris:

I'm sure you've all seen this, but seems apropo in this case:

At a recent computer expo (COMDEX), Bill Gates reportedly compared the computer industry with the auto industry and stated, "If GM had kept up with technology like the computer industry has, we would all be driving $25.00 cars that got 1,000 miles to the gallon."

In response to Bill's comments, General Motors issued a press release stating: If GM had developed technology like Microsoft, we would all be driving cars with the following characteristics

1. For no reason whatsoever, your car would crash twice a day.

2. Every time they repainted the lines in the road, you would have to buy a new car.

3. Occasionally your car would die on the freeway for no reason. You would have to pull to the side of the road, close all of the windows, shut off the car, restart it, and reopen the windows before you could continue. For some reason you would simply accept this.

4. Occasionally, executing a maneuver such as a left turn would cause your car to shut down and refuse to restart, in which case you would have to reinstall the engine.

5. Macintosh would make a car that was powered by the sun, was reliable, five times as fast and twice as easy to drive -- but would run on only five percent of the roads.

6. The oil, water temperature, and alternator warning lights would all be replaced by a single "This Car Has Performed An Illegal Operation" warning light.

7. The airbag system would ask "Are you sure?" before deploying.

8. Occasionally, for no reason whatsoever, your car would lock you out and refuse to let you in until you simultaneously lifted the door handle, turned the key and grabbed hold of the radio antenna.

9. Every time a new car was introduced, car buyers would have to learn how to drive all over again because none of the controls would operate in the same manner as the old car.

10. You'd have to press the "Start" button to turn the engine off.