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tech support



I have two issues in tech support without timely response...over 5 days.  I have attempted to resolve on the forum, with very generous input from the members, but still no resolution.  As a result I have a stalled project due to crashes.  This is very likely a setting issue or other user error but non the less I'm stuck.  Seeing what VW charges for training a similar price structure for live tech support would be reasonable especially if billed in 15min increments (like other professional services).  The wait time is the killer.  A tech support service with fast turn around would be invaluable...run it as a subscription possibly.  I'm guessing that the turn around timing is due to labor shortages but there are some really sharp minds on the forum.  Maybe tap some of that talent and just route the call the next available VW guru.

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