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Can't Download Online Resources


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When I try to download symbols from Advance Tabco, the download progress bar appears, but doesn't move. I eventually (if I'm lucky) get an error message "Vectorworks was unable to download the online resources from (packages.vectorworks.net/2022/NNA/eng/resourcemanager/release/Objects - Building Equip_Appliances/Advance Tabco Faucets and Acc.vwx). Please check your internet connection." Without the error message, I can't cancel and the spinning rainbow ball doesn't stop.


My internet connection is fine. Any idea what could be causing this issue?

Can anyone else replicate this issue?

I'm using VW2022 on a M1 Max MacBook Pro.

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