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Class quality issues


BeckyB

Question

Hiya, please can someone help me with a problem I'm having?
I'm a complete novice, my company downloaded Vectorworks Spotlight a few months ago and I've been learning it to create the site map for our festival.
I won't be able to explain this using the correct terms I'm sure but here goes:
The background layer of my map (an imported OS map) is it's own class, it's been set to the correct size and scale and it has been locked. 
For some reason it is now blurry. When I unlock it, double click on it to try and work out what's wrong, the only tool option I get is 'PDF Page Crop'. When it goes into PDF Page Crop the map is no longer blurry, but as soon as I exit it's blurry again.
All other classes are fine and correct. 
It also means (and again I'm unsure why) then when I export PDF's of the map, it's really small and low quality.
If anyone can work out what I've done and how I fix it I'd be really grateful!

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