RTX 3080 Laptop GPU error Message VectorWorks21

[Petter Koppang]

Hello, we have encountered an issue in Vector Works 2021, we get the GPU error "there is an issue with the graphics card/The graphics card is wrongly configured or does not match the minimum system requirements." 

 

The machine has dual GPU, Intel UHD and Geforce RTX 3080 Laptop GPU with i9-11900H Cpu and 64GB RAM. 

Model: MSI GS66 Stealth  

We have set the RTX card to be used, in NVidia Controll panel, Configure Surround, PhysX and the other option, i dont recall what its called right now, anyways, none of these removes the error message.

 

When starting the program i can see that it uses the right GPU, but when loading a bit, that goes away. 

 

I was wondering if VectorWorks might be looking for the "wrong" specs of the GPU as the laptop one is about 20-30% weaker than the non Laptop one is. 

 

i am also waiting for feedback to if the program now works, or not but i will not recieve that untill tomoroww.

 

Any suggestions/Help is greatly appreciated. 

[Petter Koppang]

i forgot to add, but it is also done with the app settings in windows, to no avail. 

[Petter Koppang]

OS: Windows 10 PRo

[Petter Koppang]

The Program just closes itself now, with an error refering to the OpenGL32.DLL 
 

Vectorworks2021.exe

26.0.4.0

60ccaf7d

OPENGL32.dll

10.0.19041.1081

c0583cc8

c0000005

000000000006f704

dc4

01d7d7a8b5e1f40b

C:\Program Files\Vectorworks 2021\Vectorworks2021.exe

C:\Windows\SYSTEM32\OPENGL32.dll

17974184-5d35-4242-85c3-35aaf38492e4

[Petter Koppang]

Its solved now, annyoing thing, because MSI has some GPU settings calle MSHybrid and Discrete Graphics mode, by default it is in Hybrid, this s it up and NVIDIA Settings dont matter here,changed to Discrete Graphics and it worked superb.