Metrue Posted October 18, 2021 Share Posted October 18, 2021 I am waiting to get approved to download the 2021 software. How long does this process take? I am a student concerned about a project deadline. Quote Link to comment
cvangorp Posted October 6, 2022 Share Posted October 6, 2022 I too am waiting but for a Lab donation request I submitted 2 days ago on behalf of a professor who would like software installed this week. 😞 Might have submitted a second just to be sure I hit the submit button the first time. Quote Link to comment
Jeff Prince Posted October 7, 2022 Share Posted October 7, 2022 17 hours ago, cvangorp said: I too am waiting but for a Lab donation request I submitted 2 days ago on behalf of a professor who would like software installed this week. 😞 Might have submitted a second just to be sure I hit the submit button the first time. I PAID for the software over a week ago and have not received my upgrade license. Just be patient and tell the professor they need to have realistic expectations 🙂 Quote Link to comment
Administrator JuanP Posted October 7, 2022 Administrator Share Posted October 7, 2022 @cvangorp Educational lab licenses can take between 3 -5 business days. I will check with the Educational team, to provide the professor with an update. @jeff prince I will check the status of your order and I will get back to you via email. 1 Quote Link to comment
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