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Weird Project Sharing Errors


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Hey folks, we've recently been integrating project sharing into our processes at my firm and I go an error a few times this morning telling me that the project file needed to be reset to an older version by an admin and wouldn't let any commits or anything to happen to the working file until this was done. Has anyone else come across this error? Whats a good way to avoid this in the future? Project sharing has been coming in clutch and I want to make sure that we arent running into fixable issues with using it!

 

Cheers

 

Sara

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  • Vectorworks, Inc Employee

Hi Sara,

 

When using Project Sharing with a Cloud Service (VCS, Dropbox, etc.), Vectorworks will generate this error message if Vectorworks detects that the Project File in your cloud folder was renamed, moved, or copied using Finder or Windows Explorer. 

 

Which Cloud Service are you using? 

 

Vectorworks will prevent additional changes to the Project File (until you perform a reset) to eliminate data loss when this error is detected. Only an Admin can perform a reset. The Admin must decide which version of the Project File is the latest. If you are the Admin, check with your teammates to determine which Project File is the latest. Move the most recent copy of the Project File to your local cloud folder, and then perform the Reset. Alternatively, you can recreate the Project File.

 

You can refer to this Project Sharing FAQ https://forum.vectorworks.net/index.php?/articles.html/articles/faqs/project-sharing-faq-r427/, or you can visit https://university.vectorworks.net and explore courses on Project Sharing.

 

Let me know if you have additional questions.

 

Thanks.
Tolu

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