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Can't Install - "An error has occurred and installation could not be completed."




Greetings, all!


I'm finally back in the office after COVID furlough and I'm trying to install Vectorworks 2018 on our new Mac with my educational license. It downloads no problem, but when I hit "install" after putting in my serial number and whatnot, it immediately gives me a popup that says "An error has occurred and installation could not be completed. Please contact support."


I hunted to make sure it wasn't already installed to see if I needed to uninstall first, but this computer has never had Vectorworks on it. Any suggestions?


Thank you!

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