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Can't Install - "An error has occurred and installation could not be completed."


Bodensic

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Greetings, all!

 

I'm finally back in the office after COVID furlough and I'm trying to install Vectorworks 2018 on our new Mac with my educational license. It downloads no problem, but when I hit "install" after putting in my serial number and whatnot, it immediately gives me a popup that says "An error has occurred and installation could not be completed. Please contact support."

 

I hunted to make sure it wasn't already installed to see if I needed to uninstall first, but this computer has never had Vectorworks on it. Any suggestions?

 

Thank you!

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