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Object Info Palette blank


DBLD

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Hi,

 

I am having an issue where the Object Info Palette is blank. When I select an object the shape tab of the OIP doesn't show anything, the data and render tabs display as expected.

 

Has anyone else had this issue?

 

Cheers,
Dan

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16 answers to this question

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I am on version 2021 SP3, and on Windows 10. Occasionally moving the window fixes it but not very often.

 

It was originally a problem in on file but now it is happening in another. Yesterday I tried uninstalling Vectorworks and reinstalling but it didn't help.

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No idea what is happening. I asked about versions because I think there is an interaction between VW2019 and Win10 that causes similar symptoms.

 

First thing I would try is go to VW Preferences and click the Reset button at the bottom left. 

The next thing I would try would be to rename you user folder and restart VW. A new user folder will be created. If there is corruption in the user folder that is causing the problem then you should be OK. You may have to re-enter your serial number.

 

After that I would check your system preferences (I am a Mac guy, so I can't help on how to do this in Win) and delete anything with Vectorworks or Nemetschek in the name. You will almost certainly have to re-enter you serial number after this step.

 

Good luck.  Write back if you need more help.

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I've had some issues with VW2021 showing only "No Selection" in the OIP when I first open a drawing, but it rights itself if I change my active layer.  So when it happens, I just do the Ctrl+up and Ctrl+down and continue with the drawing.  I have not run into this yet in SP4, however, so maybe that particular issue has been fixed.

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This was happening on SP3, I have just installed SP4 so haven't had a chance to get stuck into it yet.

 

One thing I found though was swapping from multiple view panes to one view pane seemed to fix the issue. It was working and I had to get something finished so I didn't do any more testing but will do soon.

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Hello, I am experiencing this issue again on VW2022 SP2.1. It appears to only happen when lighting fixtures are selected, other elements are fine. Closing and reopening VW fixed the issue.

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This is happening to me too. I've deleted my user preferences file, reinstalled vectorworks and it's still happening!

 

Also when i press cmd-Z I lose all my work up to when i opened the file! This has lost me hours of work as teh backups are not always working either!!

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  • Vectorworks, Inc Employee

I see this very rarely – usually when Vw has been open for a long time (days) and I just sleep the computer each night. One thing that nearly always fixes it in my case is to draw something like a rectangle from scratch. Once done, I delete it and can then select the object I want. Might be worth a try?

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I found that if I undock the Object Info palette then at the top of the palette it is usually because it's switched itself to the 'Render' menu rather than the 'Shape' menu.  If I click on 'Shape' I can then see the object info again.

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