Site Model not aligned with 2D drawing at creation

[NoemiM]

Hi there, I hope someone can rescue me!

 

When I create the site model for this project it goes on a side instead of being aligned with the 2D drawing.

 

It is the first time it happens to me and I have no clue on how to fix this nor I can find help in the previous posts. 3D boundaries are obviously slightly different from the 2D ones so I don't want to align it manually. 

 

Screen video attached.

 

Any prompt help is greatly appreciated! 

 

Thanks,

 

Noemi

[Tom W.]

If you select the source data + run the command in Top/Plan is the site model created in the correct location then?

 

I've not seen anything saying you have to create a site model in Top/Plan but noticed recently when I created one in 3D that it ended up miles from where it should have been. Not sure whether I've made them in 3D without issue previously + this is a new phenomenon or whether I've always by chance done it in 2D so haven't come across this before... Logically it shouldn't happen...

 

I've just tested it again now + even in Top view the DTM ends up 700km away from the source data which can't be right...? In Top/Plan all is fine though

[NoemiM]

Thanks @Tom W.! I have created the site plan in top/plan instead then in isometric and it is where it should be, I can now send structures to surface. Pheeew! Thanks for the help!

 

Shadows are still not working properly though  😭 

[Christiaan]

Good thinking batman. I've noticed similar behaviour sometimes when copying and pasting or when exporting a 3D file. Sometimes VW gets confused if you don't have it in Top/Plan.

[NoemiM]

Hi @Christiaan , shadows are still not working properly though , and VWS support has not come back tome yet as I am not a service select customer anymore 😭

The time to present my project is running out. Any idea based on your experience? It does sound as a VWS glitch to me rather then user error but would love to hear someone else feedback!