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Renderworks disappearing in Windows 10


Marcel Ostendorf

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Hello Dave,

 

Both customers used the installer.

 

One of them already had the same problem with 2020 and was hoping to fix it by installing 2021. But that didn't work out. He even created a new user in Windows, but the problem persists.

 

Is there a chance of installing the necessary libraries afterwards? Or can you name them so I can have a look if they have been installed?

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