Charlie Serf Posted January 20, 2021 Share Posted January 20, 2021 Unlike the Window Setting dialogue box with the OK button at the bottom, the Door Setting dialogue box doesn't show it. It takes up the whole depth of the screen so it can't be moved up to show more. It doesn't re-size. So all the door editing can't be saved. Quote Link to comment
Pat Stanford Posted January 20, 2021 Share Posted January 20, 2021 It is a very big dialog box, so if you are using a low screen resolution (1024 x 768 or similar) yes it will not show. The OK button is the default, so as long as you are not in a text field if you hit Return it should activate the OK button and save. Command-period (or possibly Escape) should activate the Cancel button. Quote Link to comment
Vectorworks, Inc Employee Matt Panzer Posted January 20, 2021 Vectorworks, Inc Employee Share Posted January 20, 2021 Are you using a 4K monitor? This looks like an issue that arose in VW 2017 (which I see you're using). I'm not sure if it is related to the OS version but I believe it does have to do with using a 4K monitor. Quote Link to comment
Charlie Serf Posted January 20, 2021 Author Share Posted January 20, 2021 (edited) Hi Pat & Matt, Thanks Pat, hitting the Enter key will save it. Yes it's a brand new 4K monitor and perhaps VW has not kept up. However, Window Setting works, Door Setting doesn't. It's a VW booboo. I don't know how much longer before I die to keep up with all these IT changes that happens every 2 days - soiftware, OS systems, firmware, internet, etc. etc. 😞 Edited January 20, 2021 by Charlie Serf Quote Link to comment
Pat Stanford Posted January 20, 2021 Share Posted January 20, 2021 Standard troubleshooting question. Do you have the last service pack of VW2017 runnning? I believe it was SP5. You can see the exact version and build in the About VW dialog box. Quote Link to comment
Charlie Serf Posted January 20, 2021 Author Share Posted January 20, 2021 BTW, I want to add an avitar to my profile. So I go Profile > Edit Profile. Unlike all other websites VW doesn't have an obvious link to add an image. The only place that seems to be right is About Me that allows an attachment, so I attach an image. Still my avitar doesn't show up. For something that should take one minute but with VW it took me 20 minutes to explore. Why does it have to be so hard? Quote Link to comment
Charlie Serf Posted January 20, 2021 Author Share Posted January 20, 2021 10 minutes ago, Pat Stanford said: Standard troubleshooting question. Do you have the last service pack of VW2017 runnning? I believe it was SP5. You can see the exact version and build in the About VW dialog box. My version: SP5, Build 402127 64 bit Quote Link to comment
Charlie Serf Posted January 20, 2021 Author Share Posted January 20, 2021 My version: SP5, Build 402127 64 bit Quote Link to comment
Vectorworks, Inc Employee Matt Panzer Posted January 20, 2021 Vectorworks, Inc Employee Share Posted January 20, 2021 Charlie, If you set the display resolution to something lower, will the problem go away? I know... Why have a 4K monitor only to set it to something lower? But it might be something... Quote Link to comment
Charlie Serf Posted January 20, 2021 Author Share Posted January 20, 2021 Matt, as I said, Windows Setting doesn't have a problem, but Door Setting does. So logically it's not the monitor. It's VW. Quote Link to comment
Pat Stanford Posted January 20, 2021 Share Posted January 20, 2021 11 minutes ago, Charlie Serf said: BTW, I want to add an avitar to my profile. So I go Profile > Edit Profile. Unlike all other websites VW doesn't have an obvious link to add an image. The only place that seems to be right is About Me that allows an attachment, so I attach an image. Still my avitar doesn't show up. For something that should take one minute but with VW it took me 20 minutes to explore. Why does it have to be so hard? There should be a button under the C that is your temporary avatar that will let you upload an image. Quote Link to comment
Pat Stanford Posted January 20, 2021 Share Posted January 20, 2021 15 minutes ago, Charlie Serf said: Matt, as I said, Windows Setting doesn't have a problem, but Door Setting does. So logically it's not the monitor. It's VW. True, but since nothing is going to be changed about VW2017, you either are going to have to upgrade or find a work around. :-( Quote Link to comment
Vectorworks, Inc Employee Matt Panzer Posted January 20, 2021 Vectorworks, Inc Employee Share Posted January 20, 2021 15 minutes ago, Charlie Serf said: Matt, as I said, Windows Setting doesn't have a problem, but Door Setting does. So logically it's not the monitor. It's VW. So, IOW, the resolution setting of the monitor have no effect on the issue? As Pat mentioned, since the problem is in such an old version of Vectorworks, the only thing you can do is try to work around it. Quote Link to comment
Charlie Serf Posted January 21, 2021 Author Share Posted January 21, 2021 It probably would, butfor now I'll take Pat's advice and hit Enter. That'll work. Thank you both for your replies anyway. Quote Link to comment
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