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Frequent crashes with 2021 ?

John Brooks


Is it my imagination OR does it seem like VW 2021 crashes a lot more than VW 2020 ?


I will admit, I am a fairly new VW user. Been using it since May 2020. I started out with VW 2020 on a new IMac:


  Model Name:    iMac
  Model Identifier:    iMac19,1
  Processor Name:    8-Core Intel Core i9
  Processor Speed:    3.6 GHz
  Number of Processors:    1
  Total Number of Cores:    8
  L2 Cache (per Core):    256 KB
  L3 Cache:    16 MB
  Hyper-Threading Technology:    Enabled
  Memory:    32 GB
  Boot ROM Version:    1037.
  SMC Version (system):    2.46f13


And I don't remember as many crashes when I was using VW 2020. With 2021, it seems like crashes are a daily event. Sometimes multiple times per day. I have set my autosave to 15 minutes - but still, I do seem to be losing work. Which I am not happy about.


Anyway, I am open to the idea that it is user error. But I am also wondering if others are having the same problems I am having ? Should I go back to 2020 ?


Or should I just give up and get a REVIT license ?


Edited by John Brooks
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1 hour ago, JuanP said:

We are currently following up on a similar crash reported by other user. Can you all provide us with the crash logs please?


Crash logs instructions





Is there an email address to send these to?  I see a few logs at that folder location - but certainly not as many as I would expect.


I always allow the dialog box that pops up to send a crash report. I just assumed these were being sent to Vectorworks?

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