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User fields not syncing and wrong after upgrading to 2021

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All the user fields are being exported and the mapping settings are correct; the values though correct in LW did not correspond at all in Vectorworks- and this was even AFTER choosing LW as having the correct info when comparing data in the LW dialogue box. It was quite the rigormorole but had to refresh instruments in Vectorworks then close and re-open the plot to get the sync up proper, took me multiple tries! 

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