Jump to content

Unrecoverable disk error on file "Normal"


Recommended Posts

I am running OS10.3 on an iMac (2002). A few days ago, when loading Microsoft Word, I got the following error message:

"There is an unrecoverable disk error on file 'Normal'. The disk you are working on has a media problem that prevents Word from using it. Try formatting another disk, or save document to another disk."

I am no computer nerd and have no idea what this means. I tried to load Word from its original disk, but got the same message so I assume the problem is on my hard disk? Does this mean I have to reintall the OS? [Confused]

Does anyone know how to correct this problem? I would be very grateful -- but PLEASE, do use simple language and not tech talk!

Thank you very much! [smile]

Link to comment

Don't you just love the internet !

This error has been around in one form or another since day uno...

and used to be a signal to run FSCK -y via terminal.

Since the modern OS does file system self-checking at boot this legacy error message usually means simply a broken directory filepath link not 'an unrecoverable disk error'.

Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...